Don't have your chocolates turn up melted! Let us pack your order in our Silver thermal box with an icepack.
You get your items packaged in a thermal silver box PLUS icepack.
If you choose to ship without adding an icepack, your chocolates are shipped at your own risk. If they arrive melted, we will unfortunately not replace or refund them.
Icepacks and thermal boxes are reusable. You only need to add one to your order - we will put extra in if we think it necessary.
About our Silver Box:
The thermal box is lined with radiative material to reduce heat entering the box and is custom made and tested by us to perform as well as a polystyrene box which we wanted to stop using but there were no other options available in Australia.
We custom make these and temperature tested them ourselves.